Articles on: Yolla eSIM Troubleshooting

My device was locked by my mobile carrier

eSIMs require a compatible eSIM-unlocked device. To unlock your device, please get in touch with your mobile carrier.

Additionally, if your device was recently unlocked, your carrier might have temporarily disabled eSIM support as a security measure. To enable eSIM functionality or bypass these security settings, please contact your mobile carrier.

Updated on: 14/11/2023

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