Articles on: Installation & Managing

Yolla eSIM Activation Guide for Pixel Devices

eSIM is an advanced communication technology, but it requires some initial setup. Our team has prepared a detailed guide to assist you.

First, ensure you have a stable internet connection, preferably WiFi, to download your eSIM profile properly.
You are now ready to install your eSIM profile, here are the essential steps you’ll need to take:

Installation

1) In Settings, go to “Network & Internet”.

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2) Look for “Mobile network” and select either “+” or “Add carrier.”

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3) Select “Don’t have a SIM card?” or “Download a SIM instead?” Avoid selecting Dual SIM options at this stage.

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4) The “Scan QR code” screen should appear. Scan the QR code sent to you via email from Yolla eSIM.

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5) Activate the eSIM when prompted. We advise choosing your original phone number if you are asked to select a number.

6) Allow for a few minutes for your eSIM to install and activate. Initial activation may take longer, similar to a phone selecting a mobile network in a new country. Don't worry, future connections will take much less time.

7) You’ve now successfully installed your Yolla eSIM!

Now, all you have to do is set up the eSIM for mobile data.

Mobile Data Activation

Under “Mobile Network” or “Cellular”, select your Yolla eSIM to activate it.
Ensure both “Mobile Data” and “Data Roaming” are enabled.
If necessary, set up an APN (access point name). For details, please contact support.

If you have any issues at any step, feel free to reach out to our customer support, we’re always happy to help.

Updated on: 13/11/2023

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