Yolla eSIM Activation Guide for Samsung Devices
eSIM is an advanced communication technology, but it requires some initial setup. Our team has prepared a detailed guide to assist you.
First, ensure you have a stable internet connection, preferably WiFi, to download your eSIM profile properly.
You are now ready to install your eSIM profile, here are the essential steps you’ll need to take:
Installation
1) Open Settings and locate “Connections”.
2) Select “SIM card manager”.
3) Choose “Add Data Plan”, “Add Mobile Plan”, or “Add Cellular Plan”. Your phone will start scanning for available plans.
4) Select “Scan carrier QR code” to activate your camera and follow the on-screen instructions. Scan the QR code from the email sent to you by Yolla eSIM.
5) Confirm your new eSIM.
6) Allow a few minutes for your eSIM to install and activate. Initial activation may take longer, similar to a phone selecting a mobile network in a new country. Don't worry, future connections will take much less time.
7) You’ve now successfully installed your Yolla eSIM! It should now appear in the SIM card manager.
Now, prepare the eSIM for mobile data.
Mobile Data Activation
In “SIM card manager”, activate your Yolla eSIM.
Enable both “Mobile Data” and “Data Roaming”.
Set up an APN (access point name) if needed. Please contact support for details.
If you have any issues at any step, feel free to reach out to our customer support, we’re always happy to help.
First, ensure you have a stable internet connection, preferably WiFi, to download your eSIM profile properly.
You are now ready to install your eSIM profile, here are the essential steps you’ll need to take:
Installation
1) Open Settings and locate “Connections”.
2) Select “SIM card manager”.
3) Choose “Add Data Plan”, “Add Mobile Plan”, or “Add Cellular Plan”. Your phone will start scanning for available plans.
4) Select “Scan carrier QR code” to activate your camera and follow the on-screen instructions. Scan the QR code from the email sent to you by Yolla eSIM.
5) Confirm your new eSIM.
6) Allow a few minutes for your eSIM to install and activate. Initial activation may take longer, similar to a phone selecting a mobile network in a new country. Don't worry, future connections will take much less time.
7) You’ve now successfully installed your Yolla eSIM! It should now appear in the SIM card manager.
Now, prepare the eSIM for mobile data.
Mobile Data Activation
In “SIM card manager”, activate your Yolla eSIM.
Enable both “Mobile Data” and “Data Roaming”.
Set up an APN (access point name) if needed. Please contact support for details.
If you have any issues at any step, feel free to reach out to our customer support, we’re always happy to help.
Updated on: 13/11/2023
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